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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristina Weihs

August 27, 2024

5  out of  5
rating by Kristina Weihs
"I had a great experience working with Taylor. She made getting renters insurance super easy. I would definitely recommend working with her for any insurance needs!!"
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Roy Bova

August 22, 2024

5  out of  5
rating by Roy Bova
"Had the pleasure of working with Taylor Bova from State Farm about a month ago. She was able to decrease my car insurance by $150 a month. She was kind, courteous and very informative I will most likely be getting life insurance from her as well. Definitely recommend her."
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hayley vankleeck

August 15, 2024

5  out of  5
rating by hayley vankleeck
"I have been working with Amanda for my home owners and car insurance policy for the last few months. She is amazing and always makes her self available for any questions!!"
We responded:
"Hi Hayley! Thank you for the shout out for Amanda. She is a vital part of the team and we appreciate how much she cares about all of our customers. Thank you for giving us the opportunity to help you with your insurance needs. And…thank you for being the best part of State Farm."
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Guillermo Garcia

August 1, 2024

5  out of  5
rating by Guillermo Garcia
"Easy to work with, fast response time. Made switching to State Farms a breeze. Would highly recommend."
We responded:
"Guillermo, thank you for the positive feedback on our response time and facilitating the switch to State Farm. And thank you for the Five Star Rating!"
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Cliff Kelley

July 12, 2024

5  out of  5
rating by Cliff Kelley
"Worked with Karla and had the most pleasant insurance experience of my life. Quick and simple, got answers to all my questions right away, and everyone in the office was kind. Karla treated me like a person rather than a customer and it felt incredibly refreshing. Highly recommend doing business here!"
We responded:
"Cliff, we love seeing reviews like this! Thank you for putting the time aside to let us know how we are doing. Thank you for acknowledging Karla's work and how you were well treated."
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Mike Besner

July 8, 2024

5  out of  5
rating by Mike Besner
"I have been working with Amanda and she has been outstanding. She has taken lots of time to explain all options available for my needs and made so many helpful suggestions. I couldn't be happier to be a client. Thank You!"
We responded:
"Thank you for the wonderful review Mike ! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for the kind words about Amanda!"
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Thomas

June 28, 2024

5  out of  5
rating by Thomas
"Aerleen is very friendly, she has great communication, polite and very helpful, great service!"
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Michelle Mosley

March 18, 2024

5  out of  5
rating by Michelle Mosley
"Great service; I'm a brand new State Farm customer!"
We responded:
"Michelle, we are excited to have you as a new State Farm customer! Thank you for choosing our office for your insurance needs. Our team is dedicated to providing great service, and we are grateful for the opportunity to assist you. If you have any questions or need further assistance, please don't hesitate to reach out. - Christian Martinez - State Farm Insurance Agent, Altamonte Springs, FL"
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Joseph Hull

March 17, 2024

5  out of  5
rating by Joseph Hull
"I would like to acknowledge the outstanding service I have received from this office, specifically from Amanda Wemple. She has consistently exceeded my expectations with her professionalism, demeanor, empathy and knowledge. As someone who works in customer service myself, I appreciate Amanda's world class service. She not only answers my questions quickly and accurately, but with enthusiasm and understanding. I cannot thank her enough. State Farm is lucky to have her as an employee."
We responded:
"Joseph, we are thrilled to hear about your outstanding experience with Amanda at our office. We greatly appreciate your kind words and are delighted to know that she has provided you with exceptional service. Thank you for recognizing her efforts, and we are grateful to have her on our team. - Christian Martinez - State Farm Insurance Agent, Altamonte Springs, FL"
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Claire Maresca

March 15, 2024

5  out of  5
rating by Claire Maresca
"Very nice agency to deal with, especially Aerleen and Jalen. Thanks for helping us with all our insurance needs without being pushy."
We responded:
"Claire, we are thrilled to hear that Aerleen and Jalen provided you with exceptional service for all your insurance needs. We appreciate your kind words and are grateful for the opportunity to assist you without being pushy. Our team is dedicated to providing top-notch service and we are delighted to have met your expectations. Thank you for choosing us to help protect what matters most to you. - Christian Martinez - State Farm Insurance Agent, Altamonte Springs, FL"
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Mary Kent

March 12, 2024

5  out of  5
rating by Mary Kent
"Christian Martinez - State Farm Insurance Agent helped me get home insurance. They care about their clients. My agent Jalen Viruet helped me change insurance companies in what is normally a super stressful activity into a manageable agreeable process. Thank you Jalen."
We responded:
"Mary, we are delighted to hear about your positive experience with Jalen and our team. Providing a smooth and stress-free insurance process is our top priority, and we are grateful for your kind words. Thank you for trusting us with your home insurance needs. - Christian Martinez - State Farm Insurance Agent, Altamonte Springs, FL"
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Stephen Borer

March 8, 2024

5  out of  5
rating by Stephen Borer
"All I can tell ya is , if you need insurance Call Amanda and Christian, They're the best ! They'll get ya through it !"
We responded:
"Stephen, we are thankful for your glowing review! It's rewarding to know that Amanda and Christian provided you with the best insurance service. Our team takes pride in our amazing communication skills and professional approach to ensure our clients feel supported every step of the way. Thank you for letting us be your good neighbor! - Christian Martinez - State Farm Insurance Agent, Altamonte Springs, FL"
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Peter Barresi

March 7, 2024

5  out of  5
rating by Peter Barresi
"Excellent service, professional and was able to help me with all my insurance needs. Highly recommended."
We responded:
"Hi Peter, thank you for your kind words and for recommending our services. We are delighted to hear that you found our service excellent and professional. It was a pleasure assisting you with all your insurance needs. If you ever have any questions or require further assistance, please do not hesitate to reach out. We appreciate your trust in us to protect what matters most to you. - Christian Martinez, State Farm Insurance Agent, Altamonte Springs, FL"
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CJS MEDIA

March 1, 2024

5  out of  5
rating by CJS MEDIA
"The best service I have experienced in getting my personal auto insurance. I would recommend him to any family and friends."
We responded:
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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P Torrellas

February 27, 2024

5  out of  5
rating by P Torrellas
"From the beginning to the end the service was very good. Listen to the customer and found better rates."
We responded:
"I’m happy we could find a great insurance plan to suit your needs! Thank you for trusting us with your insurance needs and feel free to contact us anytime if you ever need anything!"
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Ida Rodri

February 27, 2024

5  out of  5
rating by Ida Rodri
"I’m so happy I have my life and disability insurance with this office. Karla was amazing and explained everything in a way I could understand. She was informative and also very understanding with my budget and what I wanted. Definitely will be recommending this office."
We responded:
"Ida, thank you so much for sharing your wonderful experience with Karla and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Hails Keene

February 22, 2024

5  out of  5
rating by Hails Keene
"Aerleen went above and beyond all of my expectations for an insurance agent. She was so knowledgeable, friendly and helpful. She was extremely patient with me and answered all of my million questions. On top of her excellent phone courtesy and professionalism, Aerleen also saved me SO MUCH MONEY. The whole process was super easy, convenient, and fast. I will be loyal to Aerleen for the rest of my life."
We responded:
"Hails, it's wonderful to hear about your exceptional experience with Aerleen as your insurance agent! Her knowledge, friendliness, and patience truly made a positive impact on your interaction. Saving you money while providing excellent service is a testament to her dedication and expertise. It's fantastic to know that the process was smooth and convenient for you. Loyalty to such a dedicated agent like Aerleen is well-deserved."
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Ababa Baba

February 14, 2024

5  out of  5
rating by Ababa Baba
"Aerleen made it easy and convenient through the phone for my car insurance application. Reasonable price compared to Prgressive’s $200 higher. You pay the 6-month premium first, but can be switched to monthly on the next 6-month renewal."
We responded:
"Thank you, Ababa! We are fortunate to have hard-working team members, like Aerleen, who do their best for our customers! We are happy to hear our auto insurance rates are competitive! Your confidence in us to handle your insurance needs means the world to us! Thank you for being the BEST part of our State Farm Family!"
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Susan Violland

January 23, 2024

5  out of  5
rating by Susan Violland
"Karla Rodriquez went beyond any positive expectations we may have had in helping us understand the procedures in procuring Auto Insurance. She is a definite asset to Mr. Christian Martinez's team. Thank you Karla"
We responded:
"Thank you for your feedback, Susan! Karla always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Frank Marino

January 15, 2024

5  out of  5
rating by Frank Marino
"Amanda has done a fantastic job for me to reduce my insurance Payments going forward."
We responded:
"Frank, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Amanda cares a lot about our customers."
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Phil Minor

December 7, 2023

5  out of  5
rating by Phil Minor
"I let it be known on the internet that I was shopping auto insurance. The agent Aerleen reached out to me to quote my policy. She was very easy to work with and the pricing is a great percentage less than my renewal rate with Progressive. We sealed the deal with one phone call and I am a happy man. Give this agency a chance to quote your insurance needs."
We responded:
"Thank you, Phil! We're so pleased to read your five-star review, especially your kind words about Aerleen. It's always our goal to provide personalized and effective solutions to our valued clients like you. Feel free to reach out if you need any further assistance or have any questions in the future."
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Harry Rein

November 30, 2023

5  out of  5
rating by Harry Rein
"If you want quality service along with knowledge of the industry and insurance products, you will get all in one package from Amanda, at this office. This is unsolicited, just a recent objective observation. Judge Harry Rein MD"
We responded:
"Thanks for the kind words! We’re happy to hear Amanda was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Rey

November 15, 2023

5  out of  5
rating by Rey
"“I did my supplemental health with Karla and everything went great. Everyone in the office was extremely helpful.”"
We responded:
"We love seeing reviews like this, Rey! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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David McMahan

November 14, 2023

5  out of  5
rating by David McMahan
"Amanda Wemple was wonderful in reaching out as my policy was about to run its term at another provider, providing me straight-forward information on coverage and costs, and facilitating my enrollment (even though I was slow to follow up as I indicated I would do). I am well-pleased with the service in becoming a State Farm client and look to such service going forward with a sense of ease."
We responded:
"Thank you, David, for your positive feedback and for acknowledging the exceptional assistance provided by Amanda. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Shari Greene

November 13, 2023

5  out of  5
rating by Shari Greene
"I have been a customer of this office for decades. I have never had an issue & I’m always thrilled with the responsiveness and kindness. Amanda is the sweetest, so knowledgeable & always answers every question asked and leaves me feeling reassured. Thankful for them!"
We responded:
"We are grateful for the positive review, Shari! Thank you for continuing to put your trust in our office! Amanda is a valuable member of our team, and we're pleased that her knowledge and thorough responses leave you feeling reassured. We appreciate your long-standing support and feel happy to have you as part of our Altamonte Springs State Farm family."